Return Policy

To process a return, please access our returns portal.

Barlow & Co will accept returns for products that have not been used or washed. You may return your item(s) for a refund, store credit, or exchange within 30 days. Any orders returned for a refund will be charged a $5 restocking fee. If products were damaged in shipping, we must be notified immediately.  

Customers that choose to purchase the Free Returns + Package Protection at checkout will receive free shipping on returns and protection from lost, stolen, damaged or incorrectly shipped items. Customers that do no purchase the Free Returns + Package Protection will be liable for shipping costs if they choose to return their items.

We do not accept any returns for our sourdough starter.